Terms of Service

Welcome to KOK!

These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from KOK, you agree to be bound by these Terms. Please read them carefully.

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1. General Information

KOK is an online retail store that offers clothing and related accessories. If you have any questions, please contact us at kokchic@outlook.com.

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2. Eligibility

By using our website or placing an order, you confirm that you are at least 18 years old or are using our services under the supervision of a parent or guardian.

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3. Products and Pricing

We strive to ensure that all descriptions, images, and prices of products listed on our website are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies and cancel orders if necessary.

Prices are listed in the applicable currency and are subject to change without notice.

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4. Orders and Payment

Once you place an order, you will receive an order confirmation email. This email does not guarantee acceptance of your order. We reserve the right to refuse or cancel any order at our discretion.

All payments must be made in full at the time of purchase. We accept major credit/debit cards and other payment methods offered at checkout.

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5. Shipping and Delivery

We aim to ship orders promptly, but delivery times may vary depending on location and logistics. KOK is not responsible for delays caused by external factors such as customs, weather, or carrier issues.

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6. Returns and Refunds

If you are not satisfied with your purchase, you may request a return or exchange within 14 days of receiving your order. Returned items must be unused, in their original packaging, and in resalable condition. For more information, please contact us at kokchic@outlook.com.

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7. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of KOK and is protected by intellectual property laws. You may not use or reproduce any part of this website without our express written permission.

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8. Limitation of Liability

KOK is not liable for any indirect, incidental, or consequential damages arising from your use of our services or products. Our total liability is limited to the amount you paid for the product.

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9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction where KOK operates.

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10. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Please review this page periodically for any changes.

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By continuing to use our services, you agree to be bound by the current version of these Terms.

Thank you for shopping with KOK!